All orders are dispatched from Bubcakes in Sydney. Our nappy cakes can be delivered Australia-wide, Monday to Friday (excluding public holidays). Please note our couriers do not deliver on weekends.

Each nappy cake is made to order. They are generally dispatched on the next business day after the order has been placed. If you require an urgent delivery, please call us on 0481 176 056 and we will do our best to help you.

If requesting delivery to a hospital, it is your responsibility to ensure that the recipient will still be in hospital on the day the delivery is due. This will avoid a re-direction fee being charged. Please also address the order to the parent – not the baby – and be sure to include recipient’s full name under which they have been admitted to hospital. If you are unsure of these details, you may be better requesting delivery to a home address.

We cannot deliver outside of Australia. However, we accept orders from people overseas for delivery to an Australian address.

Please take care to enter the correct delivery details at the time of ordering. If you supply an incorrect address, we are not obliged to resend the order to the correct address at our expense.

Although we use reputable couriers and they make every effort to ensure that your order is delivered safely and on time, Bubcakes cannot be held liable for any delayed or lost goods.

During peak periods – such as Christmas – our delivery partners may take longer than usual. We ask that you order in advance to minimise delays, and thank you for being patient should any delays arise.